How to Redeem Citi Miles To KrisFlyer Miles – Our Guide

KrisFlyer miles are used to reward frequent flyers with Singapore Airlines. When KrisFlyer members build up their miles, they will eventually be able to use them to claim free tickets and flight upgrades with Singapore Airlines, SilkAir and other partner airlines.

There are plenty of ways to earn (and even buy) KrisFlyer miles, through being a loyal customer to Singapore Airlines, shopping, dining and booking services with Singapore Airlines partners, and through several credit cards and card sign-up promotions. 

Some credit cards have made it even easier to earn KrisFlyer miles by allowing you to convert one currency of miles or points to another. One of the creditors that offers this option is Citibank, which provides credit cards that allow you to earn Citi miles or points and transfer them into KrisFlyer miles. 

Converting Your Citi Miles or Points To KrisFlyer Miles 

To understand how the conversion from Citi miles to Krisflyer miles work, it’s worth first understanding exactly what Citi miles are. These aren’t actually air miles – they’re more like reward points that are offered by Citibank for using your card. With that said, the conversion from Citi miles to KrisFlyer miles is 1:1, so you can technically see the two as being the same thing. 

There are a number of Citibank credit cards available, and some of them award you with points instead of miles. You can convert these points into KrisFlyer miles in the same way that you would your Citi miles. 

At the moment, here’s what converting Citi miles and points to KrisFlyer miles looks like:

1 Citi Mile 1 KrisFlyer Mile
5 Citi Points 1 KrisFlyer Mile

Although these rates are obviously great, there is a set fee of SGD $25 for every Citi miles or points transfer you make. If you have an ULTIMA card, this fee is waived. 

How To Redeem Citi Miles For KrisFlyer Miles

It isn’t immediately obvious how to transfer Citi miles into KrisFlyer miles from the Citibank website itself. Luckily, the process is fairly straightforward when you know what you’re doing. You’ll obviously need to have a KrisFlyer membership (see below on how to sign up if you haven’t already) and an account with Citibank to get started. Here’s what to do next. 

  1. Visit citirewards.com and select your location. 
  2. Click the “sign on” button on the top right of the screen. 
  3. Fill in your user ID and password. 
  4. Visit the Travel tab and find Points Transfer.
  5. Choose the airline you’d like to transfer your Citi miles or points to.
  6. Type in the number of points you wish to transfer, then click “accept” to agree to the T&Cs and confirm the request.
  7. Wait for up to 5 days for the points transfer to be made. 

Signing up to KrisFlyer 

  1. First, visit singaporeair.com and click the “Sign Up” tab at the top right of the screen.
  2. Fill out your personal information, then set up your log-in details (make sure you write these down somewhere for future reference). Then click “continue”. 
  3. That’s it! You’re now a KrisFlyer member. You may need to confirm your email address by verifying a code before you’re ready to start earning miles. 

What can you do with your KrisFlyer miles 

Now for the important stuff: how you can actually use your converted KrisFlyer miles. 

Of course, the most obvious use of your miles is for travel with Singapore Airlines. When you redeem your miles, you can use them on something Singapore Airlines calls a “Rewards Ticket”. This is essentially a free boarding pass to a flight of your choice – providing you have enough points to be entitled to it.  

You can use Singapore Airlines’ flight calculator to work out exactly how many miles you’ll need to travel for free from one location to another. For example, a flight from Singapore to Shanghai in economy class will set you back 40,000 miles for an Economy Saver Award Ticket, or 80,000 miles for an Economy Advantage Award Ticket. 

The number of miles you’ll need for a journey is based on exactly how long the journey is, so you’ll need to accumulate more KrisFlyer miles for those long-haul flights. For example, flying from Singapore to London Heathrow with an Economy Saver Award Ticket will set you back 76,000 miles. 

Saver Awards are more popular than Advantage Awards, so they’ll require a bit of forethought and advanced planning if you want to get your hands on one. 
As well as free flights, you can also redeem your KrisFlyer miles on flight upgrades. You can book a flight and select Economy, for example, then use your miles to bump you up to a better class: either Premium Economy Class, Business Class, First Class or Singapore Airlines Suites.

The number of KrisFlyer miles you’ll need to upgrade depends on which class you’re upgrading to, and on which flight. For example, when upgrading from Economy to Business Class on a return flight from Singapore to Hong Kong, you’ll need 37,00 miles with Economy Flexi and an Economy Saver Award Ticket. With an Economy Advantage Award ticket, you’ll need 60,000 miles. 

How to redeem KrisFlyer miles on a flight

When you’ve accumulated enough KrisFlyer miles to redeem on a flight, your next logical step is to book the flight. As mentioned earlier, you can get better Awards tickets that require fewer KrisFlyer miles when you book early, so it’s important to get in there while you can. 

You can either redeem your miles on the KrisFlyer app or directly through the Singapore Airlines website. If you’re doing it on the website, visit the KrisFlyer “Redeem Miles” page and click on the “Book Now” button at the top right of the page. 

You can then enter in your flight details – where you’d like to fly to and from, and in what class – along with the number of passengers and the departure and return (if applicable) dates. 

Click “search” to bring up the list of flight options, choose a flight you can afford with your points, and follow through until you reach the “Passenger details” section. If you haven’t already, now is the time to log into your KrisFlyer account, and you’ll be given the option to use your miles on your flight at the booking stage. 

Things to know before you convert your miles

It’s important that you’re aware of a few basic Citibank and KrisFlyer terms and conditions before you convert your miles. These include:

  • You’ll be charged a $25 fee for every Citi miles or points conversion 
  • It takes up to 5 working days for the transfer to take place
  • Each transfer must be done in increments of 1,000
  • You’ll need to transfer at least 1,000 Citi miles or points for conversion 
  • You can use your converted KrisFlyer miles on both Singapore Airlines flights and selected Star Alliance airline flights
  • The maximum number of Citi miles or points that you can transfer at a time is 500,000

Relevant cards for collecting Citi Miles

To be able to earn Citi miles, you’ll need to have access to a relevant credit card. More information on the best cards for collecting Citi miles can be found below. 

Citi PremierMiles Visa Card

  Welcome gift of 37,300 Citi Miles
  Welcome gift of 10,000 Citi Miles
  Earn 2 Citi Miles on foreign currency spend
  Earn 1.2 Citi Miles on local spend
  Earn up to 10 Citi Miles per $1 spent on online travel bookings
The Citi PremierMiles Visa Card is designed for users who are looking to enjoy the most travel-related perks from their credit card. 
There are two current promotions to be aware of: when you spend $9,000 within 3 months you can earn 37,300 Citi miles; and when you spend $3,000 within 3 months you can earn 10,000 Citi miles.

You’ll also earn 2 Citi miles on foreign currency spend, 1.2 Citi miles on local spend, and up to 10 Citi miles per $1 spent on online travel bookings. These miles can be converted into KrisFlyer miles as per the terms and conditions listed above. 

Citi Prestige Credit Card

  Welcome gift of 62,500 Citi ThankYou Points
  or Gadget Welcome Gift
  5 ThankYou points on foreign spend and 3.25 ThankYou points on everything else
  Complimentary night stay when you book a minimum consecutive four-night stay at any hotel or resort
  Unlimited complimentary access to Priority Pass airport lounges, eight complimentary one-way airport limousine transfers
The Citi Prestige Credit Card offers 2 miles per $1 spent overseas and 1.3 miles per $1 on all local spend. As an added travel-related bonus, this credit card entitles users to unlimited complimentary access to hundreds of Priority Pass airport lounges, eight complimentary one-way airport limousine transfers. You’ll also receive a welcome gift of 62,500 Citi points when signing up to the card. Points and miles can be converted into KrisFlyer miles. 

Citi M1 Card

  Up to $200 cash back for new-to-bank customers
  Up to $50 cash back for existing-to-bank card customers
  Earn up to 10% Citi M1 Rebate on your M1 recurring bills
  Earn up to 1% Citi M1 Rebate on purchases at M1 Shops
  Waiver of activation fee for Data Passport
The Citi M1 Card lets you earn up to 10% Citi M1 Rebate on your M1 recurring bills and up to 1% Citi M1 Rebate on purchases at M1 Shops. This Rebate can be converted into KrisFlyer miles. 

Citi Rewards Card

  Welcome gift of 30,000 Citi ThankYou Points as you spend
  Up to 10x rewards points per $1 spent
  10x rewards for online and retail spending
  Redeem your points for absolutely anything through Citi ThankYou Rewards
  Get deals and discounts locally & in 95 other countries
The Citi Rewards Card offers a welcome gift of 30,000 Citi points as you spend and up to 10x rewards points per $1 spent. You’ll also earn 10x rewards on rides with Grab, ComfortDelGoro, Gojek and others, and complimentary travel insurance with airfare purchases. Points can be converted into KrisFlyer miles.